At Awan Elsaada, we believe that flowers are more than just a gift—they are a message of love, appreciation, and joy. We take pride in ensuring that your emotions are delivered fresh, on time, and in perfect condition.
1. Delivery Areas
Currently, we provide delivery services to:
[Insert Cities, Cairo] and surrounding neighborhoods.
If you are unsure whether we cover your specific location, please contact our support team before placing your order.
2. Delivery Options & Timings
To ensure your flowers arrive at the peak of their bloom, we offer:
Same-Day Delivery: Available for orders placed before [e.g., 5:00 PM]. Orders placed after this time will be scheduled for the following day.
Scheduled Delivery: You can select a specific date and time slot (Morning/Evening) through our calendar at checkout to plan for birthdays, anniversaries, or special events.
Peak Seasons: During busy periods (like Valentine’s Day or Mother’s Day), we recommend placing your order at least 48 hours in advance.
3. Shipping Rates
Delivery fees are calculated based on the distance to the delivery address and will be displayed clearly at the checkout page.
Special Offer: Enjoy Free Delivery on all orders above [e.g., 400 SAR/EGP].
4. Handling & Quality Control
Your bouquet is handled with extreme care. We use temperature-controlled transport to ensure that the flowers remain hydrated and vibrant, regardless of the weather outside.
5. Delivery Information & Recipient Contact
Please provide a precise address and a valid contact number for the recipient.
If the recipient is unavailable at the time of delivery, our courier will attempt to contact them or you (the sender) to arrange a safe drop-off point or a redelivery time.
6. Order Tracking
Once your arrangement leaves our studio, you will receive a notification (SMS or Email) to keep you updated. You can track your “Scent of Happiness” from our door to yours.